Verdict
Keep ChatGPT when one seat still has to cover research, writing, meetings, and coding-adjacent work together. Switch only when the seat exists for one dominant workflow: Claude for reasoning-heavy writing, Perplexity for citation-backed research, Gemini for Google Workspace rollout.
Best for
Analysis-heavy writing and decision support.
Avoid if
Keep shopping if the team is paying for ChatGPT's full workspace but mostly uses it as a search box, a light editor, or a Google-native collaboration add-on.
Updated because: Teams comparing ChatGPT against Claude, Gemini, or specialist coding tools should treat GPT-5.5 as the current capability baseline. ChatGPT Business is more compelling for mixed-role teams because GPT-5.5 Pro access, Codex, connectors, and governance can sit in one workspace seat, while API-heavy buyers must model the higher GPT-5.5 token price separately from subscription seats.